Enter your tracking number to get real-time updates on your package
Multiple ways to track your packages
Enter your unique tracking number found on your shipping receipt or confirmation email.
Use your order or reference number if you don't have a tracking number yet.
Download our mobile app for push notifications and real-time updates on your shipments.
Your tracking number is provided in the shipping confirmation email and on your receipt. It typically starts with "CG" followed by 9-15 digits.
Tracking information is updated in real-time as your package moves through our network. Updates typically occur every few hours during transit.
If your shipment was just created, it may take 24 hours for tracking to appear. If it's been longer, please contact our customer service team.
Address changes may be possible before delivery. Contact our customer service team immediately with your tracking number to request a change.
Our customer service team is available 24/7 to assist you